Shipping & Returns
Oakville Beauty Institute & Spa offers FREE SHIPPING to all orders within Canada of $150 before taxes. Orders will be processed Monday-Friday. You will receive a Shipping confirmation once the package has left our facility, please allow 1-2 business days for order processing, and 3-5 Business days for shipping within Canada. All orders will be places with Canada Post.
In your shipping confirmation email you will receive a tracking number from Canada Post, please allow 1-3 business days for items to be processed and shipped.
Please Be Aware
We are not responsible for any shipped items that are affected by transportation delays or strikes, potentially due to inclement weather.
Beginning March 1, 2020, Beauty Institute and Spa will no longer be accepting returns on opened items, including returns due to skincare reactions. Full refunds will be issued for products that are unused, undamaged and in their original packaging and/or with the original tags attached within 14 days of original purchase date.
Return shipping fees will be the responsibility of the purchaser. Beauty Institute & Spa reserves our right to withhold refund of product where inadequate packaging has been used or product has been damaged. If applicable, refund will be issued upon receiving the product that is being returned.